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ServiceCare
Mercedes-Benz Vans ServiceCare. Focus on your goals. We'll take care of your van

Choose from two levels of ServiceCare

Mercedes-Benz ServiceCare makes your vehicle maintenance simple and flexible by providing competitive capped price servicing and repair choices to suit your specific van or ute requirements.

Capped Price Offers.

Capped Price Servicing

Enjoy greater peace of mind with ServiceCare Capped Price Servicing for eligible vans and utes. With capped pricing on scheduled servicing at authorised Mercedes-Benz Vans service dealers, you’ll know exactly what to expect - with up to five services within your new vehicle warranty, available at participating retailers.

Capped Price Brakes

Now, you can also take advantage of capped pricing on Mercedes-Benz Genuine brake pad and disc replacements at participating retailers. Plus, every Mercedes-Benz Genuine Part is backed by a two-year, unlimited-kilometre warranty. For expert care and quality you can trust, always choose a Mercedes-Benz factory-trained technician.

BestBasic Offers.

The pre-paid package.

Take control of your vehicle or fleet operating costs with a BestBasic Plan. This maintenance and repair package offers transparent, preset pricing, making it easier to budget with confidence. You can purchase your plan when you buy your vehicle, or anytime before the first service. Depending on your selection, it covers the first 3 to 5 scheduled services, as outlined in the Digital Service booklet, regardless of your vehicle’s warranty period. Plus, any unused services can be transferred to the next owner.

Enjoy long-term savings and peace of mind, all backed by Mercedes-Benz quality and expertise.

Find your nearest Dealer

Your nearest Mercedes‑Benz Vans specialist, just a click away.

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Mercedes-Benz Genuine Parts, overview.
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All Mercedes-Benz ServiceCare products at a glance: Select your vehicle category and learn more about the available products.
Mercedes-Benz ServiceCare Extended Warranty The warranty package.
Protect yourself from unexpected repair costs with Extended Warranty, even after the manufacturer's warranty has expired – with no excess and at predictable, attractive terms. The extended warranty is available for almost all parts and assemblies (e.g.engine, transmission, electrical system, electronics, axles, air
conditioning).

* Only applies to the eSprinter, model year2024, with the battery sizes of E7V high-voltage battery (56 kWh), E8V high-voltage battery (81 kWh), E9V high-voltage battery (113 kWh).

** excluding eSprinter, model year 2024
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Mercedes-Benz ServiceCare eWarranty The warranty package.
Protect yourself from unexpected repair costs with eWarranty, even after the manufacturer's warranty has expired – with no excess and at predictable, attractive terms. The extended warranty is available for almost all parts and assemblies (e.g. engine, transmission, electrical system, electronics, axles, air conditioning).
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Fee-based additional options Mercedes-Benz Uptime
can be purchased with:
Complete | eComplete+
eWarranty (only with eSprinter, model year2024)

Pick-up and delivery service
can be purchased with:
Complete | eComplete | eComplete+
Maintenance | eMaintenance

Replacement vehicle
can be purchased with:
Complete | eComplete | eComplete+
Maintenance | eMaintenance

Tyre change
can be purchased with:
Complete | eComplete | eComplete+
Maintenance | eMaintenance
Extended Warranty | eWarranty

Wheel change/storage
can be purchased with:
Complete | eComplete | eComplete+
Maintenance | eMaintenance
Extended Warranty | eWarranty

Tachograph test
can be purchased with:
Complete | eComplete | eComplete+

Main inspection
can be purchased with:
Complete | eComplete | eComplete+
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Our parts portfolio The right part for every Mercedes-Benz. Whether you need a replacement part for an older Mercedes model or the appropriate service part for a new vehicle, the comprehensive portfolio of parts from Mercedes-Benz has a custom-fit option for every vehicle and every budget. Of course, with all of our parts lines, you can be sure that each part meets our stringent specifications.
Mercedes-Benz GenuineParts Would you like to use only certified new parts in your Mercedes-Benz when it comes to maintenance or the replacement of wear parts? Then we recommend that you use genuine Mercedes-Benz parts. They combine all the know-how of Mercedes-Benz as a vehicle manufacturer, are specially developed for your vehicle and optimally adapted to the other components of your vehicle.

Your advantages at a glance:
- Excellent quality, precision and durability
- Tested and inspected in accordance with strict Mercedes-Benz specifications for high safety and reliability
- Specially developed for the respective vehicle
- Worldwide, rapid availability

For further information on Mercedes-Benz Genuine Parts, please contact your local Mercedes-Benz Service Partner.
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Mercedes-Benz Genuine Remanufactured Parts The Mercedes-Benz Genuine Remanufactured Parts range offers a wide choice of replacement parts for all the most popular classes of vehicle - from the starter motor and steering through to the engine and electric drive systems. Each part goes through a meticulous process of remanufacturing, inspection and testing in accordance with stringent Mercedes-Benz standards. The outcome is Genuine Remanufactured Parts at a beneficial price, with the quality of a new part.

Your advantages at a glance:
- Quality of a new part in accordance with Mercedes-Benz quality standards
- Attractive price-performance ratio thanks to remanufacturing
- Genuine parts warranty of 24 months
- Reliable availability and short replacement times
- Sustainable thanks to savings of resources, energy and CO2 emissions

You can obtain genuine Mercedes-Benz replacement parts from your local Mercedes-Benz service partner.
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